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Job Accommodation Network
Conference 2007

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Schedule

JAN Conference 2007 included two days of professional training from JAN Consultants and other national experts in job accommodation and disability employment law. Participants attended presentations from three focused tracks; Accommodation, Legal, and Employer Policies and Practices. Continuing Education Credits (CEUs) were available for each session.

The plenary sessions provided an opportunity to learn from the personal experiences and professional accomplishments of keynote speakers who are dynamic and inspirational authors, educators, and key government officials.

Handouts for sessions are linked from the session description.

Sunday, August 5

7:30 p.m. – 9:00 p.m. Exhibitor Setup
(Regency Foyer)

Monday, August 6

6:30 a.m. – 7:30 a.m. Exhibitor Setup
(Regency Foyer)

7:30 a.m. – 8:30 a.m. Continental Breakfast
(Regency Foyer)

7:30 a.m. Registration Opens
( Regency Foyer)

7:30 a.m. – 7:00 p.m. Exhibits Open
(Regency Foyer)

8:30 a.m. – 9:00 a.m. Welcome
(Regency Ballroom)
D.J. Hendricks, Job Accommodation Network (JAN)
Karen Czarnecki, the Acting Assistant Secretary of Labor for the Office of Disability Employment Policy, U.S. Department of Labor

9:00 a.m. – 9:30 a.m. Opening Keynote Address
(Regency Ballroom.)
Michael Stein, Cabell Research Professor of Law, William & Mary Law School. Professor in Residence, Harvard Law School

10:00 a.m. – 11:30 a.m. Concurrent Sessions

How to Handle Psychiatric Disabilities in the Workplace: Balancing Issues of Behavior, Direct Threat, and Reasonable Accommodation
(Accommodation Track. Potomac VI)
This session will focus on enforcing standards of behavior and conduct and accommodating employees with psychiatric disabilities in the workplace. Attendees will learn about common psychiatric disabilities and how to accommodate an employee who has performance and behavior problems including issues of direct threat. Active participation and discussion will be encouraged.
Kendra Duckworth, M.S., Job Accommodation Network (JAN)

Know When to Hold Em': Medical Inquiries and the ADA
Handout: Powerpoint Slides, Medical Inquiry in Response to an Accommodation Request (MS Word), Sample Medical Inquiry Form (MS Word), Sample Reasonable Accommodation Request Form 1 (MS Word), Sample Reasonable Accommodation Request Form 2 (MS Word)
(ADA/Legal Track. Potomac IV)
Knowing when to ask what, how much, and why can be complicated under the ADA and Rehabilitation Act. This session will provide an overview of the scope of medical inquiries permitted during the various employment phases and the interactive accommodation process. The presenter will address some of the basic Do's and Don'ts, as well as complex medical inquiry related issues. Expect an interactive session with time for Q & A.
Tracie D. Saab, M.S., Job Accommodation Network (JAN)

Emergency Evacuation
Handouts: Employers’ Guide to Including Employees with Disabilities in Emergency Evacuation Plan, Evacuation Checklist (MS Word files)
(Employer Policies and Practices Track. Potomac II)
This presentation will address how to effectively include employees with disabilities into workplace evacuation procedures. Specifically, the presentation will review a guide for employers, highlight specific accommodation situations and solutions, and provide an overview of the Access Board’s evacuation plan.
Peg Blechman, Compliance Specialist, U.S. Access Board
Beth Loy, Ph.D., Job Accommodation Networ
k

11:45 p.m. – 1:00 p.m. Luncheon Keynote Address
(Regency Ballroom)
Leslie Milk, Author, Editor

1:15 p.m. – 2:15 p.m. Concurrent Sessions

Webtacular Design
Handout: Tips for Designing Accessible Web Pages
(Accommodation Track. Potomac VI)
This session will give an overview of what managers need to know when it comes to accessible Web site design. Training will include what makes a Web site accessible; relevant ADA issues; design faults; and accessible alternatives for individuals with motor, sensory, and cognitive impairments. Non-techies are welcome!
Beth Loy, Ph.D., Job Accommodation Network (JAN)
Linda Carter Batiste, J.D., Job Accommodation Network (JAN)

Adopting Reasonable Accommodation Procedures
Handout: Practical Advice For Drafting And Implementing Reasonable Accommodation Procedures
(ADA/Legal Track. Potomac IV)
Increasingly, employers are adopting step-by-step written procedures as a guide for managers in responding to requests for reasonable accommodation. This session will offer employers many practical ideas regarding how to draft and implement internal procedures for the reasonable accommodation process. We will look at possible features to include, mistakes to avoid, and best practices for implementing the procedures after they have been written.
Jeanne Goldberg, J.D., Senior Attorney Advisor, ADA Policy Division, Equal Employment Opportunity Commission (EEOC)

Employment Issues and MS: Implications of Adult-Onset Physical Disability
Handouts: Powerpoint Slides, Information for Employers, The Win-Win Approach to Reasonable Accommodations, Disclosure: The Basic Facts
(Employer Policies and Practices Track. Potomac II)
Multiple sclerosis (MS) is most often diagnosed during the height of a person's career. The unpredictability, variability, and invisible symptoms that accompany MS can pose certain challenges. Learn the possible reasons why people with MS leave the workplace prematurely, practical accommodation strategies for managing MS symptoms, and the concerns surrounding disclosure. Though focusing on MS, the information provided applies to other adult-onset physical disabilities with invisible and varying symptoms.
Steven Nissen, Director of Employment Programs, National Multiple Sclerosis Society
Christopher Carlson, Recruiting Manager, Booz Allen Hamilton

2:30 p.m. – 3:30 p.m. Concurrent Sessions

Ergonomic Principles and Accommodating Employees with Disabilities
(Accommodation Track. Potomac VI)
The Computer/Electronic Accommodations Program (CAP) provides federal employees with disabilities prevention solutions and accommodation services through its Healthy Work Practices Program (HWPP). HWPP is a proactive program through which we educate our customers on prevention of the repetitive stress injuries that can result from improper ergonomic configuration. This strategy can diminish the severity of ergonomic-related injuries or eliminate the need for accommodation altogether.
Sharon Terrell-Lindsay, Dexterity Team Leader, Computer/Electronic Accommodations Program (CAP), U.S. Department of Defense
Jerome Lyons, Computer/Electronic Accommodations Program (CAP),
U.S. Department of Defense

Interplay of the ADA, FMLA and Workers' Compensation
Handout: Session Notes, Overview, ADA
(ADA/Legal Track. Potomac IV)
Employers in every sector face challenging issues raised by the overlapping responsibilities, obligations and rights established by the principal federal disability discrimination and leave statutes -- the ADA and the FMLA -- as well as state law requirements established by workers' compensation statutes. This session will focus on some of the most common and challenging questions in this area, and provide a framework for analysis of many difficult leave and accommodation issues.
Peter A. Susser, Partner, Littler Mendelson, P.C.

Making Connections: Strategies for Finding Candidates
Handouts: Powerpoint Slides, Large Print
(Employer Policies and Practices Track, Potomac II)
Gaining access to the pool of candidates with disabilities can be difficult without the right partners. Knowing how to prepare your business and where to go to find individuals with disabilities are challenges that many employers face in the pursuit to find top talent. This session will assist you in expanding how you can reach candidates with disabilities and increase your circle of partners to adapt successful strategies to meet your human capital needs.
Tyler T. Matney, Project Manager, Employer Assistance & Recruiting Network (EARN)
Greg S. Alleyne, Program Manager, National Veterans Employment Program, Department of Veterans Affairs

3:45 p.m. – 4:45 p.m. Concurrent Sessions

Focus on AT: Motor Edition
Handout: Powerpoint Slides
(Accommodation Track. Potomac VI)
Participants will receive information on the informal process JAN Motor Team consultants use to determine assistive technology (AT) accommodation solutions for office, industry, and service occupations. The presenter will discuss performing a needs assessment, evaluating functional limitations and essential job functions, and determining effective accommodations. ADA issues that commonly develop when accommodating individuals with motor impairments, such as direct threat, undue hardship, and meeting performance standards, will also be addressed. A question and answer session will conclude the presentation.
John Greer, M.S., Job Accommodation Network (JAN)

Successful Disability Employment: ROI Strategies for Business
Handout: Powerpoint Slides
(Employer Policies and Practices Track. Potomac II)
Debra Ruh, Founder and President of TecAccess, will present the business case for disability employment, effectively demonstrating results from leading businesses who are currently recruiting, hiring, and retaining employees with disabilities. Debra will utilize best practice examples, and highlight how including employees with disabilities impacts return on investment and can provide an advantage over your competition. The aim of this presentation is to assist businesses in developing strategies for accommodations, retention, and company wide success.
Debra Ruh, Founder and President of TecAccess

Disability Employment 101
Handout: Powerpoint Slides
(ADA/Legal Track, Potomac IV)
This session will review the basic components of the American with Disabilities Act (ADA) and its overlap with the Family Medical Leave Act (FMLA) as they relate to the employment of people with disabilities. The definition of disability and process of determining and providing reasonable accommodations will be discussed. Learn the top ten things an employer should do to comply with the ADA. There will be time for Q & A and a resource sheet will be provided.
Robin Jones, Project Director, DBTAC: Great Lakes ADA Center

5:00 p.m. – 7:00 p.m. Networking Exhibitor Reception
(Regency Foyer)

Tuesday, August 7

7:30 a.m. – 8:30 a.m. Continental Breakfast
(Regency Foyer)

7:30 a.m. – 2:30 p.m. Exhibits Open
(Regency Foyer)

8:30 a.m. – 9:30 a.m. Opening Keynote Address
(Regency Ballroom)
Dinah Cohen, Director, Computer/Electronic Accommodations Program (CAP)
Ronald Drach, Director, Government and Legislative Affairs, Veterans' Employment and Training(VETS), U.S. Department of Labor

9:45a.m. – 11:15 a.m. Concurrent Sessions

Accommodating Hidden Disabilities
Handout: Powerpoint Slides

(Accommodation Track. Potomac VI)
Suzanne provides an interactive training session to help understand hidden disabilities. Discussion will cover hidden disabilities such as Learning Disabilities, Epilepsy, and Cancer. Expect to learn about famous people with hidden disabilities, and engage in simulations to better understand cognitive disabilities like auditory processing disorder, visual perception disorders, and dyslexia.
Suzanne Gosden Kitchen, ABD, Job Accommodation Network (JAN)

Legal Update 2007
Handouts: Disability Document Links MS Word, PDF; Selected Cases Under Title 1 and Section 501 MS Word, PDF
(ADA/Legal Track. Potomac IV)
This session will use recent court decisions to illustrate some of the most common legal mistakes employers make when processing reasonable accommodation requests and the best practices that will help you avoid these pitfalls.
Jeanne Goldberg, J.D., Senior Attorney Advisor, ADA Policy Division, Equal Employment Opportunity Commission

U.S. Business Leadership Network (USBLN) Employer Forum
(Employer Policies and Practices Track. Potomac II)
In this session you will hear from four employers representing the Financial, Healthcare and Hospitality Industries who understand the value of including people with disabilities in their Company's business strategies. It's all about collaborative partnerships!
Katherine McCary, President, U.S. Business Leadership Network (USBLN), and Vice President and Manager of Accessing Community Talent and Disability Resource Center, SunTrust Banks, Inc.
Beth Butler, Vice President of Employment Compliance, Disability and Accommodations Consultant, Wachovia Corporation
Erin Riehle, Senior Director, Division of Disability Services, Cincinnati Children's Hospital Medical Center
Robert Haber, Director of Human Resources, Grand Hyatt Tampa Bay

11:30 a.m. – 12:30 p.m. Concurrent Sessions

Choosing Assistive Technology as a Job Accommodation
Handouts: PowerPoint Slides, A Process for Choosing AT (MS Word)
(Accommodation Track. Potomac VI)
Selecting assistive technology (AT) as a job accommodation can be challenging. Contacting AT related resources, using the Job Accommodation Network’s (JAN) Searchable Online Accommodation Resource (SOAR), and applying a decision-making process may be the keys to finding a successful AT fit. This session will introduce attendees to JAN’s SOAR site while walking participants through a five step process for choosing assistive technology as a job accommodation.
Tracie D. Saab, M.S., Job Accommodation Network (JAN)

3's Company? A Review of the Legal, Policy, and Practical Aspects of Reasonable Accommodation
Handout: Employers’ Practical Guide to Reasonable Accommodation Under the Americans with Disabilities Act (Large Print MS Word)
(ADA/Legal Track. Potomac II)
This session will review the legal, policy, and practical aspects of reasonable accommodation. The speakers will address the ADA requirements, useful employment policies, and benefits and costs of accommodation using specific examples from JAN and CAP.
Linda Carter Batiste, J.D., Job Accommodation Network (JAN)
Beth Loy, Ph.D., Job Accommodation Network (JAN)
Dinah Cohen, Director, Computer/Electronic Accommodations Program (CAP), U.S. Department of Defense

The 2nd Big Transition: Moving From College To Employment
Handouts: Soft Skills, Disclosure Decisions, MS Word Tips, Clarifying Facts (Large Print. All files are MS Word.)
(Employer Policies and Practices Track. Potomac II)
To proactively address the employment challenges that face college graduates with disabilities, Virginia Commonwealth University’s Rehabilitation Research and Training Center, in collaboration with the University Career Center and the Disability Support Services office, provides comprehensive career planning. This session highlights collaborative efforts, individualized supports, technology education, internship accommodations, and mentoring experiences offered at VCU.
Lori Briel, M.Ed., Coordinator of Post Secondary Initiatives, Virginia Commonwealth University Rehabilitation Research and Training Center on Workplace Supports and Job Retention

12:30 p.m. – 1:45 p.m. Luncheon Keynote Address
(Regency Ballroom)
Christine M. Griffin, Commissioner, U.S. Equal Employment Opportunity Commission (EEOC)

2:00 p.m. – 3:00 p.m. Concurrent Sessions

Employing and Accommodating Returning Injured Service Members
Handout: Employing and Accommodating Returning Injured Service Members (MS Word)
(Accommodation Track. Potomac VI)
This session will focus on accommodation ideas and resources for employers who will be working with returning injured service members and veterans who have Cognitive, Sensory and/ or Motor impairments. Attendees will learn how to access and contribute to resources available to returning injured service members to help in their transition to civilian life. In addition, practical accommodation solutions for typical injuries sustained by wounded service members such as traumatic brain injury, amputations, vision and hearing loss, as well as post traumatic stress disorder, will be explored.
Kendra Duckworth, M.S., Job Accommodation Network (JAN)
Anne Hirsh, M.S., Job Accommodation Network (JAN)

Applying Performance and Conduct Standards to Employees with Disabilities
(ADA/Legal Track. Potomac IV)
Typically, an employee's disability has no bearing on performance or conduct. But, in some instances an employee's disability may contribute to performance or conduct problems. This session addresses these situations, discussing relevant ADA requirements, the application of quantitative and qualitative standards when disability may affect performance, and the role of reasonable accommodation in preventing or addressing performance or conduct problems.
Sharon Rennert, Senior Attorney Advisor, ADA Policy Division, U.S. Equal Employment Opportunity Commission (EEOC)

The Knowing-Doing Gap: Understanding Real-Life Barriers to Implementing Disability Policies in the Workplace
Handout: Powerpoint Slides
(Employer Policies and Practices Track. Potomac II)
Many interventions designed to enhance the employment outcomes of people with disabilities are based on the implicit assumption that “knowing” will lead to “doing”; that providing employers with knowledge about disability policies and laws will result in changed employment practices. Clearly, this has not always been the case. In this session, the presenters will offer a simple but powerful model designed to enable: (1) the identification of barriers to the application of disability policies in real-life employment settings and (2) more powerful interventions by matching intervention-type with barrier-type.
Hannah Rudstam, Ph.D., DBTAC: Northeast ADA Center, Employment and Disability Institute, Cornell University
S. Antonio Ruiz-Quintanilla, Ph.D., Director, DBTAC: Northeast ADA Center, Employment and Disability Institute, Cornell University

3:00 p.m. – 3:15 p.m. Break

3:15 p.m. – 4:30 p.m. Plenary Session
(Regency Ballroom)
Ask the EEOC
This Q&A session invites audience members to ask challenging questions of three top ADA employment experts from the EEOC. Collectively, these three individuals have worked on every ADA policy guidance and technical assistance document issued by the EEOC, and are familiar with all the finer points of ADA compliance.
Sharon Rennert, EEOC
Naomi Levin, EEOC
Chris Kucyznski, EEOC
Moderated by Linda Batiste, JAN

4:30 p.m. CEUs Issued at Registration Desk
(Regency Foyer)

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